Canterbury Museum is accessible by visitors with disabilities and mobility issues.


Public Transport and parking information can be found here including the location of accessible parking spaces.

The Museum entrance is a busy place with a shared bicycle/pedestrian path running outside and tourist bus parking in front. However the area is paved and on one level.

There is a lit, covered entrance and seating inside the entry foyer.

General Access

Entry and exit is at the same point and at ground level.

The Museum galleries are on two levels which form a complete loop on two floors. This is on the ground (Level 1) and the floor above (Level 3). The cafe is on the next floor (Level 4).

There is a lift at the opposite end of the building from the Museum entrance which serves all public gallery levels. See our Museum Explorer map here.

Wheelchairs are available from the foyer (kindly donated by the Friends of Canterbury Museum). To book a wheelchair, please email us


The main stairs are near the lift, near the Museum entrance in the shop and at the western end of the Special Exhibitions Hall (although these may be closed during certain exhibitions). All of the stairs have handrails. The stairs are set at a standard height (180 mm between steps), are slip resistant and have luminous strips on the edge. 

All public spaces are wheelchair accessible. There is a ramp in the Living Canterbury gallery.

The Museum is not generally noisy except during peak times in school holidays or in highly interactive areas like Discovery.