Before the COVID-19 pandemic we welcomed more than 750,000 people each year, but our current facilities do not provide visitors with a great experience in many places.
We have one small lift, which often breaks down, limited toilets and a small cafe that is difficult to access. Because we have no temperature control in the building, some spaces get unbearably hot and stuffy in our peak summer season. Neurodiverse visitors and visitors with mobility issues struggle to access parts of the Museum.
Each year around 15,000 Canterbury school students participate in Museum-delivered education programmes, but our current education space is cramped and offers limited digital education opportunities. We don't have any spaces that are really suited to holding public talks and other events.